"For five years, our company specialized in exporting new children's products to Southeast Asia, always avoiding the used goods market due to perceived quality risks. That changed completely when we partnered with this supplier for secondhand children's shoes.
From our first trial order of 2,000 pairs, their professionalism was evident. Unlike other suppliers, they provided detailed grading reports for every batch, complete with photographs of actual products sorted by condition. Their 'Almost New' category truly lived up to its name—shoes arrived professionally sanitized, with soles showing minimal wear and original features fully intact.
What truly sets them apart is their understanding of international market requirements. Each shipment includes proper age-group labeling, material composition tags in both English and local languages, and compliance documentation that made customs clearance in Vietnam and the Philippines remarkably smooth—reducing our clearance time by 40%.
The economic advantages have been substantial. Our landed cost is approximately 35-40% lower than new inventory, while the retail price in our markets is only 15-20% below new equivalents. This has given us exceptional margins while making quality footwear accessible to more families. The repeat purchase rate from our retail partners has reached 68%, unprecedented in our experience.
Perhaps most impressive is their commitment to consistency. Over eight consecutive shipments totaling 45,000 pairs, quality variance remained below 3%. Their responsive customer service team provides weekly shipment updates and proactively addresses any concerns.
For businesses considering secondhand children's footwear export, this supplier has transformed what we once considered a risky venture into our most profitable and sustainable product line. They haven't just provided products—they've built a reliable system that supports our business growth."
Client: Global Kids Trading Co., Ltd.
Markets: Vietnam, Philippines, Malaysia
Volume: 5,000-7,000 pairs monthly
Partnership: 14 months and continuing